FAQ
Frequently Asked Questions
Welcome to the Bold & Bliss FAQ page! Below are answers to common questions about our products, services, and policies. If you don’t see your question here, feel free to contact us.
General Questions
Q: What is Bold & Bliss?
A: Bold & Bliss is your go-to destination for premium products sourced from trusted, verified suppliers, designed to inspire confidence, enhance well-being, and celebrate your unique style. Our mission is to provide high-quality, ethically sourced products that empower individuals to feel confident, embrace their unique style, and live boldly every day.
Q: Where are you located?
A: We’re based in Metter, Ga. United States, but we serve customers worldwide through our online store.
Orders & Shipping
Q: How do I place an order?
A: Simply browse our products, add your favorites to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
Q: Do you ship internationally?
A: Yes! We offer international shipping to most countries. Shipping fees and delivery times vary by location.
Q: How long does shipping take?
A: Orders typically arrive within:
- Domestic: 3–7 business days.
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International: 7–14 business days.
You’ll receive a tracking link once your order ships.
Q: Can I change or cancel my order?
A: If your order hasn’t shipped yet, you can request changes or cancellations by contacting us at knightbarbara17@gmail.com - +1 (912) 825-4688. Once shipped, orders cannot be altered.
Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unopened items. To initiate a return, contact us at knightbarbara17@gmail.com.
Q: How long does it take to process a refund?
A: Refunds are processed within 5–7 business days after we receive your returned item.
Q: Do you offer exchanges?
A: Yes! If you’d like to exchange an item, reach out to us to arrange it.
Products
Q: Are your products cruelty-free?
A: Absolutely! All Bold & Bliss products are cruelty-free and never tested on animals.
Q: Do you use natural ingredients?
A: Yes, we prioritize natural and ethically sourced ingredients to ensure quality and sustainability.
Q: How can I learn more about a product’s ingredients?
A: Detailed ingredient lists are available on each product page. Feel free to contact us with specific concerns.
Account & Membership
Q: Do I need an account to shop?
A: No, you can check out as a guest. However, creating an account lets you track orders, save your preferences, and access exclusive offers.
Q: How do I reset my password?
A: Click "Forgot Password" on the login page, and follow the instructions to reset it.
Promotions & Discounts
Q: Do you offer discounts for first-time customers?
A: Yes! Sign up for our newsletter to receive 10% off your first order.
Q: Can I use multiple promo codes?
A: Unfortunately, only one promo code can be applied per order.
Q: How do I find out about upcoming sales?
A: Follow us on Tiktok, Facebook, Linkedin, X or subscribe to our newsletter for updates on sales and exclusive offers.
Contact Us
Q: How can I get in touch with Bold & Bliss?
A: You can reach us via:
- Email: knightbarbara17@gmail.com
- Phone: +1 (912) 825-4688
Q: What are your customer service hours?
A: Our team is available Monday–Friday, 9 AM–5 PM (Timezone). We aim to respond to inquiries within 24–48 hours.