Returns/Exchange Policy
Returns & Exchanges at Bold Bliss
We want you to love your wig, but if you need a return or exchange, no worries! Just fill out the form below and our team will get back to you within 24–48 hours.
- 🗓️ Returns accepted within 30 days of delivery
- 🔒 Items must be unused, lace uncut, and in original packaging
- 💌 Customer is responsible for return shipping unless item is damaged or incorrect
Submit a Return Request
Bold Bliss Store – Easy 30-Day Returns
Shop Confidently – We've Got You Covered
🛍️ Not in love with your purchase?
That’s okay, we get it. At Bold Bliss, your satisfaction is our top priority.
Returns & Exchanges at Bold Bliss
We want you to love your wig, but if you need a return or exchange, no worries! Just fill out the form below and our team will get back to you within 24–48 hours.
- 🗓️ Returns accepted within 30 days of delivery
- 🔒 Items must be unused, lace uncut, and in original packaging
- 💌 Customer is responsible for return shipping unless item is damaged or incorrect
📦 Return with Ease
We offer hassle-free returns within 30 days of delivery on eligible items. Just make sure the product is unused and in its original packaging.
🎁 Here’s How It Works:
-
Request a Return
Contact us at info@boldbliss.store with your order number. -
Send It Back
Ship your item back to us using the provided return label (when eligible). -
Get Refunded
Once received and inspected, your refund will be processed within 3–5 business days.
❤️ Wigs You’ll Love – Guaranteed!
We understand that buying a wig online is personal. That’s why we made returns as simple and colorful as your style.
✅ Return within 30 days
✅ Must be unworn, with lace uncut and tags attached
✅ Refund or store credit options
💌 Need Help?
Our glam customer care team is here to help!
Email us at info@boldbliss.store or DM us on Instagram @shopboldbliss
Shop with confidence. Glow with Bold Bliss. 💖
🚫 Non-Returnable Items:
Due to hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:
- Wigs and hair extensions
- Lingerie and intimate apparel
- Beauty and skincare devices
- Earrings and pierced jewelry
- Clearance, promotional, or discounted items
📦 Return Shipping:
- Customers are responsible for return shipping costs unless the item is received damaged or incorrect.
- We recommend using a trackable shipping method for your return.
🔄 Exchanges:
We do not offer direct exchanges.
If you would like a different item, please return the original item (if eligible) for a refund and place a new order.
💬 Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Email us at info@boldbliss.store with your order number and photos of the issue, and we'll be happy to assist you!
🕊️ Refunds:
- Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect your return.
- Please note that shipping fees are non-refundable.
📩 Questions?
We're here to help!
Please reach out to our customer care team at info@boldbliss.store for any return or order questions.
Thank you for choosing Bold Bliss — where beauty, style, and confidence meet!