Returns & Exchange Policy

💖 Bold Bliss — Returns & Exchanges Policy

Thank you for shopping with Bold Bliss!
We want you to love your purchase, but if something isn’t quite right, we’re here to help.

✨ Return Eligibility:

• Items must be returned within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in original packaging.

• Proof of purchase (such as an order confirmation email) is required for all returns.

🚫 Non-Returnable Items:

Due to hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:

• Wigs and hair extensions

• Lingerie and intimate apparel

• Beauty and skincare devices

• Earrings and pierced jewelry

• Clearance, promotional, or discounted items

📦 Return Shipping:

• Customers are responsible for return shipping costs unless the item is received damaged or incorrect.

• We recommend using a trackable shipping method for your return.

🔄 Exchanges:

We do not offer direct exchanges.
If you would like a different item, please return the original item (if eligible) for a refund and place a new order.

💬 Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Email us at info@boldbliss.store with your order number and photos of the issue, and we'll be happy to assist you!

🕊️ Refunds:

• Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect your return.

• Please note that shipping fees are non-refundable.

📩 Questions?

We're here to help!
Please reach out to our customer care team at [your email address] for any return or order questions.

💎 Thank you for choosing Bold Bliss — where beauty, style, and confidence meet!

⭐ Quick Tip:
Replace [your email address] with your business email (like support@boldbliss.store or whatever email you use).

Would you like me to also create a super short "Returns Summary" version too for your Facebook page FAQs? (It makes it even easier for customers scrolling on social!) 📱🎀
I can have it ready in one minute if you want!