Email us at info@boldbliss.store within 30 days of receiving your order.

Include your order number and the reason for return.

We’ll provide return instructions and a return address.

Once we receive and inspect your item, your refund will be processed back to your original payment method within 5–10 business days.

Note: Return shipping costs are the customer’s responsibility unless the return is due to a mistake on our part (wrong item, defective, etc.).

You may return items within 30 days of delivery if they meet the following criteria:

Must be unworn, unused, and in original condition

Lace must be uncut and unmodified

Must include all original packaging (wig bag, tags, accessories, etc.)

To protect hygiene and quality standards, the following items are non-returnable:

Wigs that have been worn, cut, washed, or styled

Clearance or final sale items

Custom-made or custom-colored wigs

Wig accessories (combs, caps, adhesives, etc.)