FQA

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary by location, but most U.S. orders arrive within 5–7 business days.

How do I track my order?

Visit our Track Order page and enter your order number and email to see the status.

Can I return or exchange a product?

Yes! Please refer to our Returns Policy for details on how to start a return.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay.

 

 

💖 Wig FAQ

Got wig questions? We’ve got you covered, babe! 💁‍♀️

1. Are your wigs glueless?

Yes, babe! 💅 Most of our wigs are glueless and beginner-friendly — no glue, no stress! They come with adjustable straps and combs to give you a secure fit without the mess.

2. What’s the difference between synthetic and human hair wigs?

Great question!
Synthetic wigs are more affordable and come pre-styled — just wear and slay!
Human hair wigs give you the most natural look and can be styled with heat (flat irons, curling wands, etc.). Perfect for baddies who love versatility 🔥

3. Can I use heat on my wig?

💨 For synthetic wigs, only use heat if it’s labeled heat-resistant (usually up to 160°C/320°F).
For human hair wigs, you can style them just like your natural hair — but don’t forget heat protectant spray!

4. How do I wash my wig?

Super easy, queen 👑
1. Gently comb the wig (start at the tips).
2. Soak in cold water + wig shampoo for 5–10 minutes.
3. Rinse and pat dry with a towel.
4. Air dry on a wig stand — don’t rub or twist.

We recommend washing after 6–8 wears or when it feels oily.

5. How long do wigs last?

With proper care:
Synthetic wigs: 1–3 months with regular wear.
Human hair wigs: 6 months to 1+ year!
Treat her right, and she’ll slay for a long time 😘

6. What size are your wigs? Will they fit me?

All our wigs are one size fits most with adjustable straps inside the cap. If you need a specific cap size, feel free to message us 💌

7. Do you offer custom wig colors or styles?

Right now we focus on our curated glam collections, but we’re always adding more! Got a special request? Slide into our inbox — we love suggestions 💖

8. Can I sleep or shower in my wig?

👑 We don’t recommend sleeping or showering in your wig — it can cause tangling and shorten the wig’s lifespan. Give her some beauty rest on a wig stand instead 😉

9. Do you offer wig accessories?

Yes! Check out our wig caps, edge brushes, storage bags, and more in the Accessories section. Everything you need for a flawless install 💋

Still got questions? Contact us here 💌

3. Can I use heat on my wig?

💨 For synthetic wigs, only use heat if it’s labeled heat-resistant (usually up to 160°C/320°F).
For human hair wigs, you can style them just like your natural hair — but don’t forget heat protectant spray!

4. How do I wash my wig?

Super easy, queen 👑
1. Gently comb the wig (start at the tips).
2. Soak in cold water + wig shampoo for 5–10 minutes.
3. Rinse and pat dry with a towel.
4. Air dry on a wig stand — don’t rub or twist.

We recommend washing after 6–8 wears or when it feels oily.

5. How long do wigs last?

With proper care:
Synthetic wigs: 1–3 months with regular wear.
Human hair wigs: 6 months to 1+ year!
Treat her right, and she’ll slay for a long time 😘

6. What size are your wigs? Will they fit me?

All our wigs are one size fits most with adjustable straps inside the cap. If you need a specific cap size, feel free to message us 💌

7. Do you offer custom wig colors or styles?

Right now we focus on our curated glam collections, but we’re always adding more! Got a special request? Slide into our inbox — we love suggestions 💖

8. Can I sleep or shower in my wig?

👑 We don’t recommend sleeping or showering in your wig — it can cause tangling and shorten the wig’s lifespan. Give her some beauty rest on a wig stand instead 😉

9. Do you offer wig accessories?

Yes! Check out our wig caps, edge brushes, storage bags, and more in the Accessories section. Everything you need for a flawless install 💋

Still got questions? Contact us here 💌